Citrix License Service Will Not Start Error 1067

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Citrix License Service Will Not Start Error 1067

Written by admin on June 28, 2010 – 10:19 am -

An error occurred while making the requested connection.

Users are reporting that after logging into the web interface they receive the following error when trying to launch an application, "An error occurred while making the requested connection." After logging in to the Xenapp Licensing server you notice that the Citrix licensing service is stopped. When you try to start the service you receive the following error, “Could not start the Citrix Licensing Service on Local Computer. Error 1067: The process terminated unexpectedly." The event log is that lmadmin.exe is failing under Event ID 1000.

Citrix Licensing Service Will Not Start

At first, when I started troubleshooting this issue I was searching for the message, "An error occurred while making the requested connection." I came across this article that says to modify the WebInterface.conf file in order to resolve the issue. After making this change the error continued to show up and users could not launch any applications from the web interface. Looking at the services I noticed that the Citrix Licensing service was stopped. I tried many times to get the Licensing service to start, adjusted the recovery options to restart the service, but nothing would work. I also rebooted the licensing server which has cleared up similar issues in the past but the Licensing service was still failing. After doing some research everyone was pointing to this article on the Citrix Knowledge Center. I tried to follow the steps by moving the .lic files out of the licensing folder, but this article was written for an older version and some of the services mentioned did not exist. After over an hour of troubleshooting I decided to un-install and re-install the Citrix Licensing Management Console. Once this was complete I checked the licensing service and it was not started. I tried to access an application from the web interface but was still getting the error. I had log in to MyCitrix account and download the license file again and import to the License server. Went back to the web interface and successfully launched an application.